|
| |
The TAP
cell culture team is a specialist group of around
30 professionals focused on cell culture automation.
The cell culture team have been successfully working
in partnership with customers to implement automated
cell culture systems since 1987. They are committed
to ensuring that our products deliver value and
reliability as well as strategic benefits by addressing
key process bottlenecks in the pharmaceutical and
biotechnology industries. |
 |
| |
Tim Ward
heads the TAP cell culture team and is responsible
for
co-ordinating all commercial and development activities
of TAP’s cell culture business.
Tim has over 20 years of experience in the life
sciences and automated solutions industries and
brings extensive commercial knowledge gained in
senior roles. Prior to joining TAP he worked for
Beckman Coulter most recently serving as Marketing
Manager - Automated Solutions Europe. Tim holds
a BSc in Applied Biology from the University of
Bath where he specialised in Animal Physiology and
Ecology. |
 |
| |
The TAP cell culture
team is structured to provide customers with full
support at all stages - from pre-sales advice to
system purchase, through installation and ongoing
service and support. |
| |
The
account management team |
| |
The
account management team has a wealth of applications
expertise and experience to help you choose the
right system to optimise your processes and are
based locally in both the USA and Europe. |
| |
- Consultancy-based approach to finding the
solution that is appropriate to the needs of
the laboratory
- Additional advice covering a wide range of
areas such as process optimisation for automated
cell culture
- Cell culture laboratory service level review
and analysis
- Business process analysis, redesign and change
management in drug discovery
- Design and implementation of automated cell
culture facilities in GMP manufacturing environments
|
| |
Installation
team |
| |
A professional
group of project managers within the TAP cell culture
team who are highly experienced in managing implementation
of cell culture automation |
| |
- Focused on the customer’s specific requirements
to ensure systems provide the desired performance
levels within the agreed time lines
- Extensive operator and maintenance training
provided either at TAP’s headquarters
in the UK or at customer’s site.
- Additional support after installation to allow
operators to use the system with a member of
the installation team on hand
|
| |
Technical services team |
| |
TAP
recognise that our cell culture systems need to
operate 24/7 and perform a business-critical role
in pharmaceutical companies.
TAP provides a number of dedicated technical support
services - including field-based engineers in
the US and Europe, product champions, a spares
and consumables supply, as well as a Helpdesk.
These ensure high system availability and maximum
productivity over the long term. TAP work together
with users to ensure we tailor a solution to meet
the needs of each installation.
|
| |
Professional
services team |
TAP
provides a range of professional services to improve
the productivity and effectiveness of your system
and so maximise the return on your investment in
TAP's automation.
Standard services range from training courses to
increase system availability and productivity, through
customised services to enable rapid start-up and
improved cell culture performance. TAP can also
provide on-site personnel to operate and maintain
your systems. |
| TAP
consumables and labware |
|
TAP
offers a mix of established labware items and
new developments - both in-house designs for TAP
automation systems, as well as those developed
in collaboration with leading labware and consumable
suppliers.
The 'TAP Consumables' website provides further
details on the cell culture consumables range
and features an online quotation request system.
All quotation requests and questions are managed
by a dedicated team within the TAP Partnership
Services group.
Visit
the TAP Consumables website for more information
|
| |
|
